Alerts
The LiveNX Alerts page provide active and historic events detected by the solution.
LiveNX Alerts have the following states:
• Active – An Alert has been triggered due to underlying event(s) and is currently unresolved.
• Ignored – An Alert is Active, but the User has put the alert in Ignore state. Do not trigger any notification. Do not count these Alerts towards dashboard/current summary. A user can change state back to Active to start receiving alerts again.
• Acknowledged – An Alert is Active but the User has acknowledged its existence. So do not trigger any notification. However, count these Alerts towards dashboard/current summary. A user can change state back to Active to start receiving alerts again.
• Resolved – An Active alert has been resolved either due to the underlying events being resolved (Cleared) or via User action. Resolved should be the final state of an alert.
![](/static/e434d45355712c2380ae5a51c1d82fd2/631d0/LNX211_195a.png)
LiveNX provides three (3) Alert severity levels. These are:
![](/static/63cd036279ab936134e542391dc78bfe/d9eca/LNX211_195b.png)
The Alerts Active tab will present any active Alerts known to the system.
![](/static/b433d2178e47fe3ac05a73d01ad69dc8/6aa1e/LNX211_196.png)
Filters can be applied to focus on alerts of interest.
![](/static/a1c9d20fb95e3fb85d3132cc6d3bb62d/2542d/LNX211_197.png)
By selecting an Alert(s), the state can be modified:
• Resolve - Manually mark this alert as resolved.
• Ignored - The Alert is Active, but the User has put the alert in Ignore state. Do not trigger any notification. Do not count these Alerts towards dashboard/current summary. A user can change state back to Active to start receiving alerts again.
• Acknowledged - An Alert is Active, but the User has acknowledged its existence. So do not trigger any notification. However, count these Alerts towards dashboard/current summary. A user can change state back to Active to start receiving alerts again.
Refresh Alerts will update the page with any changes.
![](/static/26bba368b7ff39869edb41bd9b2cecae/52b1b/LNX211_198.png)
Clicking on a Site or Device will drill-down to its respective entity detail’s page.
![](/static/d4d72b65759dfb94d0da8ad2f3d593e1/6aa1e/LNX211_199a.png)
![](/static/1b6dc4fe36ab2944f0e8322d74a6b00a/89fb7/LNX211_199c.png)
![](/static/8b980dfbfe1550f6c9d7eed33517f037/6aa1e/LNX211_199b.png)
![](/static/13f9dcd8d6a10c6c65b39d7ca7a864a9/6aa1e/LNX211_199d.png)
Clicking on the Alert description will provide more information about the Alert’s details.
![](/static/acfc325836d6297d33c5d308af2d8d84/6aa1e/LNX211_200a.png)
Most alerts provide drill-downs to insight. These include:
• Site Details
![](/static/cbba1fc5e8407b4d75db28868f97f1e7/6aa1e/LNX211_200b.png)
• Interface Details
![](/static/13f9dcd8d6a10c6c65b39d7ca7a864a9/6aa1e/LNX211_200c.png)
• Flow Path Analysis
![](/static/cd716d22eb18d2c2ae2f840ea2dd149e/1024c/LNX211_200d.png)
• Historic Report(s)
![](/static/db69ce2281e498e96eab9f6505c50886/6aa1e/LNX211_200e.png)
The Alerts History tab will present any resolved Alerts known to the system.
![](/static/4b6941314ce1b96b5adceab6e273b4cd/031dd/LiveNX_MAIN.3.8.15.jpg)
A timeline is available to understand the Alerts over time.
![](/static/04f9732978d06c70f2f8bfa1b866129d/031dd/LiveNX_MAIN.3.8.16.jpg)
The timeline can be filtered by Alert severity.
![](/static/7b502d0e67b2b2b8b92db83839cfb037/ab0ca/LiveNX_MAIN.3.8.17.jpg)
Filters can be applied to focus on alerts of interest.
![](/static/f977baed9802c8aa1b6a85c00bf0d480/bbf6e/LiveNX_MAIN.3.8.18.jpg)
Historic data can be explored on the Alerts History tab.
![](/static/ff4b3ce4dd6b7c98cfa9cfafcd996dc5/2d02a/LiveNX_MAIN.3.8.19.jpg)
If authorized, the LiveNX Admin Guide for further information regarding the configuration of Alerts.
button will be available for managing the configuration of Alerts. Please see ![](/static/d68898e90ef7839e43795be27d317787/031dd/LiveNX_MAIN.3.8.20.jpg)